MTNL Customer Care Number |Delhi/Mumbai Broadband Complaint No

MTNL Customer Care Number

One of the premier telecommunication service providers Mahanagar Telephone Nigam Limited is one of the best Telephone service in India. Here we have provided MTNL Customer Care Number so that customers can sort out their issues conveniently. Government of India laid its foundation stones in Metro cities such as Delhi, Mumbai etc. Make direct contact with its help desk department simply by dialing MTNL Complaint number. Under the name “MTNL 3G Jadoo” it started its 3G services in India. In this, it offers services to customers such as video calling, mobile TV and mobile broadband with high speed data connectivity.

Mahanagar Telephone Nigam was created by the Government of India in 1986 to oversee the telephone services of Delhi and Mumbai. Fixed line (Landline) telephones and WLL (Wireless) are among the major services provided by it.

Get your query solved by calling on MTNL Toll free number. It supports 24×7 i.e. you can call on this helpline numbers from anywhere at any time. Register your complaint through MTNL Customer Care Email Ids. You can write all your suggestions or complaints on its e-mail address. So, it’s the time to get MTNL Customer Care Number which is here for your assistance.

MTNL Customer Care Number

Type of serviceNumberGeneral Information NumberAlternate Specific Number accessible From other networks
Internet/Broad band198,15041504xxx2198
Note: xxxx denotes exchange code, i.e. first four digits of your landline Telephone number

MTNL Contact Number: 011. 24310212/24320051

MTNL SMS Number: 9868552121/52121

You May Also Check! Best Broadband Internet Providers In India

MTNL Contact Number (Delhi & Mumbai)

City Name Contact NumberE-Mail Address
Mumbai1600118844 ,24331408,24331409


MTNL Customer Service Number

City Name Type of Query MTNL Customer Care NumberE-Mail address
DelhiDolphin Services98681-12345,
AllBasic Services1500/1501

MTNL Corporate Office Address: 5th Floor, Mahanagar Doorsanchar Sadan,
9, CGO Complex, Lodhi Road,New Delhi . 110003

MTNL Customer Care Number (only related to online bill payment and selfcare portal issues) 

Contact NumberE-Mail AddressTimings
022-22073976 , 022-22035017 Hours i.e. 10:00 to 17:30 Hrs., Monda-Saturday, Except Second Saturday)


MTNL Helpline Number

Type of queryMTNL Customer Care Number
Common Service Number(Landline/ Broadband /Mobile)1130
Landline1500 or 22221500 or 1800 22 1500
Wired Broadband1504 0r 22221504 or 1800 22 8844
Mobile (Prepaid & Postpaid)1503 or 22221503 or 9869012345
IN Services1800 22 1500

Other Services (MTNL Customer Care Number)

Type of QueryMTNL Customer Care Number
Fault Booking (Landline & Broadband)198
Fault Booking (Leased Circuit)12676 , 22652225
Changed Number Announcement1951 (for all languages)
Directory Enquiry197
STD code enquiry Service1582
Public Grievance Service1509
Know your Landline/Broadband unpaid Bill Amount1660(Toll free) or Dial 022-22192120(From All Operators)
Know your Landline/Broadband unpaid Bill Amount through SMSSend SMS Bill < Landline No > to 51001

Follow! How to Increase Broadband Speed

Detail of the Sanchar Haats Delhi

AreaAddressContact Numbers
 Trans YamunaLaxmi Nagar Tele.Exch.Bldg,Delhi22512400,22411343, 22508717,
22044530, 22508716,
56A ,  PKT-A Mayur Vihar PH-II22721188,  ,  22721500, 22771188, 1800111169
DDA Shopping Centre,Madhu Vihar,IP extn22240005, 22240006, 22240025
DDA Shopping Centre,AGCR Enclave,Delhi22379600, 22372730, 22372211,
22375173, 1800112200
Pocket-4,  Mayur Vihar-I,  Delhi22712530, 22718582, 22718581,
22710980, 22711700, 22713200, 1800111168
H-Pocket,DDA Shoping Centre,Dilshad garden22580039, 22139800, 22595509
 DDA Shopping Centre,RSU Blg,New Zafrabad Extn.22827373,22827702,  22827701, 1800111414
Sec-18,Opp. Atta Mkt,Noida D-1/112 J S Arcade Sec-18 Noida(0120-2516993,0120-2516994)
DDA Mkt,MIG Flats , Loni Road,Delhi22814042, 22816042, 22811001
 C-10 Yamuna Vihar Main Exchange Bldg.22915110,22917110, 22916110,
CentralEastern Court Janpath Road New Delhi- 11000123355417, 23353634, 23323020,
23731166, 23737771, 23351115, 1800111666
Jeevan Tara Bldg. P/Street New Delhi-110001 23745757 23745959
Telephone Exchange Jorbagh, New Delhi-11000324646664, 24632000, 1800111166
Mahanagar Door sanchar Sadan ,9-CGO Complex , Lodhi Road, New Delhi24323131,  24324700, 24318484
NPNehru Place telephone Exchange Bldg 26417290, 26211214, 26445566,
Okhla  telephone Exchange Bldg26840100, 26391199
LSC Pkt. D&E Sarita Vihar 26974300, 26974555, 26974525,
26974550, 1800114646
SCO-102 Dwarka Complex Scet-16 Faridabad0129-2226681/0129-2226682/
BCPGF MTNL Building Bhikaji Cama Place26167373, 26172087, 26181515, 26183136
GF MTNL Building Hauz Khas26524647, 26532574, 26529660
Exchange Building, Mehrauli26641612, 26641611, 26641613
GF MTNL Building Chanakya Puri24100088, 24108800
Exchange Building Vasant Kunj26122828, 26131199
Exchange Building Vasant Vihar26154242, 26155252
Exchange Building, Asola26655757, 26655200
Exchange Building Mahipal Pur26782800, 26782700
 EASTMain Idgah Tele Exchange Building Faiz Road.Delhi-5523553737, 23554747, 23551717, 23552717, 1800112828
DDA shoping centre Gulabi Bagh Delhi23657400, 23657200, 23657300, 23657100, 1800113838
Delhi Gate Main Tele.Exchange Building.New Delhi-0223247600, 23255398, (SDE 23282789, 23252200)
Sanchar  Haat% GM(E),Mahanager Door SancharBhawan J.L.N Marg Minto RdN Delhi-0223237099 (SDE), 23234300, 23239222, 23233040
Tis Hazari Main Tel. Exchange Building behind Tis Hazari Court. Delhi23917200,  23911020, 23832277
Lothian Road Main(RSU)Tel. Exchange Building.Delhi23863111, 23862111, 23862818
Gate No.-04 Back side of Karol Bagh main  Tele.Exchange Building Pusa Road New Delhi(25740021, 25740024, 25740022)






Badli Exch Bldg27851166 27881200, 27882300, 1800111133
CSC Narela Exch.27787363, 27782800,
Sec-3, RHN27917309,  27919700, 27910780, 1800111134
Saraswati Vihar Exch.27021404,  27017222, 27011111, 1800111135
Sec-9  RHN Exch.27554377, 27553050
Kesav Puram Exch. 27181919, 27102955,
Shakti Nagar Exch.  27465133, 27231177, 27430011, 27119029, 27240067
S/H  AD Block Shalimar Bagh27485905, 27485003, 27489147, 27482022, 27489875,  27481032
S/H Mukherjee Ngr Exch. 27653001, 27658500, 27659448, 27659944, 1800111125



Tel. Xage  20-D (Dabri)  25038300, 25384243
Dwarka Sec 625085465,25089232,25089880,
Janakpuri Tel Exch.,Distt. Center 25624111, 25504070, 25541780, 25623111,
 Delhi Cantt Tel Exch.  25696666, 25695000, 25693918,
Shadipur Tele Exh25892003, 25799715,25894500
Thana road ,Najafgarh,N.D  25028728, 28018819
Rajouri Garden Admin Block Grd. Fl (WITH NCR)25163601,  25428788
 3,CSC, DDA Mkt Sunder Vihar(PVR)25250301, 25278787, 25257200,25278833, 1800111551
 Hari Nagar Tel.Exch.25135747, 25147572, 25122388


List of Senior Officers of MTNL

In case if you have any difficulty regarding faults/service of your landline/broadband/mobile/leaseline please contact following Senior Officers of MTNL.

Area ManagerAddressContact Numbere-mail
Bhikaji Cama PlaceSh. Omprakash , Bhikajicama Place , New Delhi -110 06626187575, 011-25080808


Sh Tilak Chand ,Chankyapuri Telephone Exchange,New Delhi   110 02126885500, 011-26196886,
Hauz KhasSh.M.C Singhal  ,Hauz Khas TelephoneExchange Building , NEAR IIT Flyover,New Delhi   110 01626517171, 25074748,
RajouriGardenSh.Gauri Shankar Prasad  418, 4thFloor, RG Telephone Exchange Building , New Delhi – 110 02725454848, 25175111
25633949, 9013139294
Hari NagarSh Vichitra KumarHari NagarTelephone ExchangeBuilding , 4th Floor, Hari Nagar, New Delhi   110 06425147172, 25988316,
Janak PuriSh.J.D.Bansal ,Room No.110, JanakpuriTelephone ExchangeBuilding , New Delhi  110 05825537272, 25516655,
Dwarka & NazafgarhSh Mohinder Pal, Dwarika TelephoneExchange Building , Sector-6, New Delhi  110 07525074040, 25017678,
Nehru PlaceSh. S.N.Rathi , IInd Floor, Nehru PlaceTelephone ExchangeBuilding , New Delhi  110 01926229966,
OkhlaSh. B M Sharma      , Okhla Telephone Exchange, Building, Main Mathura Road , New Delhi   110 06526838080, 011-25080808,
Sarita ViharSh. Y.K.Singh, D&E PKT, Local Shopping Complex, Sarita Vihar,New Delhi  110 07626953839, 01292275745,
Shakti NagarSh.A.K.Jain ,7thFloor, Shakti Nagar Telephone Exchange, New Delhi – 110 03327251295,
RohiniSanchar Parisar, Sector-3, Rohini, New Delhi – 110
BadliShri.S.K.Sharma, Badli Telephone Exchange Building ,Badli, Delhi-11004227895200, 1276-211222,
NarelaShri S.K.Sharma ,1st Floor,DSIDC Narela,Bhorgarh Tel. Exchange Narela27784745, 1276-211222,
JanpathSh. Satya Narain ,Room No.109, Ist Floor, Eastern Court, New Delhi   110 00123320166, 0120-2528007,
RajpathSh Ajay Sharma F-114, Istr Floor, Shastri Bhawan, New Delhi   110 00123074451, 22323575,
JorbaghSh B K Dohre, Jor Bagh Telephone Exchange Building , New Delhi   110 003, Fax No.2464500524643331, 26491959,
Laxmi NagarSh. Surjan Singh ,KarkardoomaTelephone ExchangeBuilding , IIIrd  Flr.,New Delhi   110 09222378855, 0120-2779990,
Mayur ViharSh.Rajender Prasad,DDA Shopping Centre, Preet Vihar, Delhi   110 09222512728, 22027766,
22511400, 22451400
22474688, 9013134688
ShahdaraSh. Damber Singh  DDA Market, H PKT, Dilshad  Garden , Delhi – 110 09522572323, 22817824,
Yamuna ViharSh. O.P. Chanchal ,C-10,Yamuna Vihar Telephone Exchange.Delhi-11005322922200, 22595214,
Tis HazariSh.Samar Singh,Tis Hazari TelephoneExchange   Building ,Delhi   110 05423981355, 22919372,
Delhi GateShri  Ashraf Ali , Delhi GateTelephone ExchangeBuilding ,2nd  Floor, Delhi Gate, New Delhi   110 00223270101, 22816786,
IdgahSh RajPal Tanwar Telephone  ExchangeBuilding ,Room No.207, New Delhi   110 00523628080, 25277374,
Karol BaghShri Virender Singh, Karol  TelephoneExchange Building , Pusa Road , New Delhi   110 00525766262, 22733277,

Check Out! How To Talk To A Customer Care Executive

MTNL Helpline Numbers

Emergency Services
M/s Govt.of NCT of Delhi    (Deptt. of IT)1031
Centralised Accident & Trauma  Services(CATS)1099
M/s Govt.of NCT of Delhi for Chief Minister (Women Helpline )181
Eye Donation1919
Child Helpline1098
Women in Distress (Delhi Police)1091
ORBO C.N.Centre,AIIMS ( for donation of organs)1060
Ambulance Service of M/s Apollo Hospital1066
Control Room of Central Relief Commissioner(in the event of Natural Disaster)1070
Students’ Helpline of Delhi Police1291
Helpline for women of   M/s All India Women’s Conference10920
Hindi Vishesh177
VIP Complaints178
Central Control Room of MCD1266
Helpline of M/s Escorts Heart  Institute105010
Air India Express Service1412
Police Helpline1944
Automatic Change Number  Announcement (In Hindi)1951
Automatic Change Number  Announcement (In English)1952
Election Commission of India1950
Advice/Information on HIV/AIDS1097
NIB Helpdesk for Internet Services1957
Bharat Gas Helpline Service1712
Disability Helpline of M/o Social Justice and Empowerment155206
IVRS/Information Centre of LIC1251
Prasar Bharti-News on Phone in Hindi1258
Prasar Bharti-News on Phone in English1259
Retrieval of voice SMS messages from any other telephone by PSTN subscribers1253
Trunk Booking1580
Trunk Enquiry1581
Trunk Information1583
Phonogram Booking (In Hindi)1584
Phonogram Booking (In English)1585
Intl.Trunk Booking1586
Intl.Trunk Enquiry1587
Helpline for Dolphin & Trump Mobile1503/22221503
MTNL Internet Helpdesk/Customer Care1504/22221504
Helpline for Leased Line1505
Helpdesk of MLDN1506
Helpline for  FTTH1507
Helpline for VIP & Corporate Customers of GSM1508
BB Queries of MTNL Delhi1509
MTNL Internal Broadband Helpdesk1514
Helpdesk for tele-verification and activation complaints of new SIMs1517
Customer Care number for Corporate Customers for grievances related to Wireless Service1518
Delhi Legal Service Authority12525
M/s East Delhi Municipal Corporation155303
Citizen Relationship and Grievance Management System(CRGMS) of Delhi Govt.155355
Helpline of NDMC Control Room1267
National Do Not Call(NDNC) Registry1909
Centralised booking of PCOs faults179
Integrated Disease Surveillance Project(IDSP) Call Centre1075
Delhi Police Helpline1090
Dy.CSTE/CR-Northern Railway132
M/s Alliance Infotech Pvt. Ltd.125050
M/s Aksh Optifibre Ltd.12699
Traffic Police Helpline1095
Dy.Commissioner of Police (Missing Children and Women)1094
Anti Teasing Cell                                 (Crime Branch Delhi)1096
Anti Ragging Helpline155222
Indian Oil Corporation Ltd.155233
Delhi Metro Rail Corporation Ltd.155370
Disaster Management of Govt. of NCT of Delhi1077
M/s Postal Life Insurance Directorate155232
Institute of Liver and Biliary Sciences155353
Central Vigilance Commission1964
CGHS Helpline,   Directorate General of Health Services155224
Military Police Control Room155200
C-DOT Server in HND1125056
Labour Department, Govt. of NCT of Delhi12789
Delhi University Helpline155215
M/s Aaykar Sampark Kendra of Income Tax Department1961
M/s Unique Identification Authority of India, Planning Commission1947
Supervisor(help Desk) Phonogram Services 23324010,23327393 and 23329968
Directory Enquiry197
Changed Number Announcement1951/1952
Centralised Complaints Service for Water Supply & Sewerage disposal1916
Computerised Central Customer Care Centre Service for Postal Deptt.1914
Complaints regarding grey market in Telecom field1963
Booking of Faulty Leased Circuits1918
Dial Before You Dig1949
IVRS Billing Enquiry System/Payment Reminder System for fixed lines1666
Access to INET Node for INET171000
Shared Service Intercommunication161
Line Test Robot162
Faultman’s line163
Complaints from Local Subs.198


Central Enquiry139
Railway Reservation Enquiry139
Centralised Railway Enquiry139
Morning Alarm116

Tourist Enquiry

ITDC23348745, 23348746
Tourist Information Service1280
Delhi Tourism (1280)23363607, 23365358
National call centre of Thomas Cook (Ind.)India ltd (Toll Free)18002099100
Toll Free (AIR INDIA)18001801407

Airport  (Air India)

Domestic (Terminal-I)25675121
SBI Cards (C/o SBI Cards and Payment Service Pvt Ltd.)0124-2345454
Exchange25675102, 25675121
American Express (Credit Cards)0124-2801800
SBI Cards0124-2345454
Indian Red Cross Society II,23711551

Customer Help Lines 

Public Grievance cellCall 011-23356666 or Fax 011-23357777


Do You Know! How To Write An Email To Customer Care

Social Media Pages

  • Facebook–
  • Google Plus– /
  • Twitter-com/mtnlofficial

MTNL came into existence on 1st April, 1986 by the Government of India. The main motto of this broad band is to expand the telecom network and to upgrade the quality of telecom services. It operates mainly in Delhi as well as Mumbai which are the major metro cities of India. As per the information, it is a premier provider of fixed-line telecommunication services. MTNL increased the minimum speed of all its broadband plans to 512 kbits.

Noida, Gurgaon, Faridabad & Gaziabad are the major cities in which it operates. Besides this, areas falling under the Mumbai Municipal Corporation, New Mumbai Corporation and Thane Municipal Corporation also enjoy broadband services. Around 56.25% equity shares are held by President of India in it.

Within some period of time, it has restructured itself as Millennium Telecom Ltd. (MTL) with a Joint Venture of MTNL and BSNL corporations. So, it reflects its continuous growth in this field. While remaining 43.75% shares are held by FIIs, Financial Institutions and banks. Along with this, MTNL is also associated with Common Wealth Games. It has played the role of Telecom Partner to set up a world class communication infrastructure around many cities. MTNL Customer Care Number is quite effective in order to sort out all queries.


Finally, you get all the MTNL Customer Care Number of metro cities such as Delhi and Mumbai. You are free to call on MTNL Customer Care Number anytime from anywhere so as to enquire your issues. To fetch detailed information, you may visit its Official Site

You Should Put An Eye On This

Hathway Broadband Customer Care NumberYou Broadband Customer Care Number
Excitel Broadband Customer Care NumberTikona Customer Care Number

Leave a Reply

Your email address will not be published. Required fields are marked *

Share This